Privacy Policy

Capital Thermal Services Limited Last updated: May 2026

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1. Who We Are Capital Thermal Services Ltd is a specialist HVAC insulation contractor. Our registered address is Bank House, 81 St Jude's Rd, Englefield Green, Egham, TW20 0DF. You can contact us at info@capitalthermal.co.uk or +44 (0) 1784 242 828.

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2. What Information We Collect We only collect personal information when you contact us via our website contact form. This includes your name, email address, phone number and any information you choose to include in your message.

We do not collect payment information, run marketing campaigns or require you to create an account.

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3. How We Use Your Information We use the information you provide solely to respond to your enquiry. We will not use your details for any other purpose without your explicit consent.

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4. How We Store Your Information Your data is stored securely. We retain contact enquiries for as long as is necessary to respond to and resolve your query, after which it is deleted. We do not store your personal data on third party marketing platforms.

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5. Who We Share Your Information With We do not sell, trade or share your personal data with third parties. Your information is only accessed by the Capital Thermal Services team handling your enquiry.

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6. Cookies Our website is built on Wix. Wix may place essential cookies on your device to ensure the website functions correctly. These are not used for tracking or advertising purposes. For more information on Wix's cookie policy please visit wix.com/about/privacy.

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7. Third Party Links Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and recommend you review their policies independently.

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8. Your Rights Under UK GDPR you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to our processing of your data

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights please contact us at info@capitalthermal.co.uk.

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9. Changes to This Policy We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top.

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